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Shipping Policy
Return Policy
Guarantee Satisfaction
Shipping Policy
Shipping and handling charges are a flat rate of $5 to all customers in the U.S.A. When placing an order at LastChanceShoes.com, the system will automatically calculate the shipping and handling charges for you and the system will allow you to review the charges prior to entering your credit card information. Shipping and handling fees are non-refundable.
Orders where Bill to and Ship to information do not match are subject to further verification.
Please enter your billing information exactly as it appears on your credit card statement. We verify all information such as name, address, and telephone number before processing any orders. Orders with different billing and shipping addresses may cause delays when processing the order.
We Ship ASAP. Orders placed after 4:00 EST will be processed the following business day.
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Return Policy
If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund.
You can return your purchase for up to 45 days from the purchase date. We will gladly accept your timely return of unworn, unwashed, or defective merchandise for a full refund of the original purchase price.
Returned merchandise should include the vendor packaging, order number, copy of the purchase invoice and be in the same condition as when it was received. Used merchandise cannot be returned.
Ship merchandise to:
LastChanceShoes.Com
2083 86th Street
Brooklyn NY, 11214
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Guarantee Satisfaction
If you find an item for a lower price on another web site we will refund you 100% of the difference between the lower price and our price. We will even refund the difference if we lower the price at LastChanceShoes.com.
How it works:
1. The item must be available for purchase and identical (features, style, size, color, etc) to the item on LastChanceShoes.com.
2. The web site cannot be an auction site, paid membership club or eBay Express.
Please note that this offer is valid for 15 days after you make your purchase. This offer applies to a maximum of three (3) items of any particular style per customer.
Steps to receive your refund:
Order the item that you want from LastChanceShoes.com.
Please e-mail us at Info@lastchanceshoes.com with your order number, and the URL of the site where you found the item (and directions of how to find the item).
We will verify the information, give you a discount equal to 100% of the difference, and email you with your new total. Offer is not valid unless information can be verified by LastChanceShoes.com, Inc.
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